Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm

The Guardian
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Uber drivers in Europe have initiated a class action lawsuit against the company, alleging its AI-driven pay-setting algorithm violates data protection laws and suppresses their earnings by personalizing ride rates to minimize pay. The claim, filed in Amsterdam, accuses Uber of using opaque AI systems to exploit driver data and unfairly reduce fares.

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